Boiler stopped working
UrgentError code, make and postcode
Service directory / SheffieldChoose the problem.
Choose the problem.
We’ll ask for the useful detail.
No account. No vague “we will be in touch”. Each route captures what the duty engineer needs to accept, prioritise or schedule the job.
Start a requestSmell gas?
Leave the property and call the National Gas Emergency Service on 0800 111 999. Do not use this website.
What happens next
The duty team receives one structured brief. You receive a confirmation with the next response step—not an empty autoresponder.